Our clients are from all major sectors including Financial Services, Media & Entertainment, Manufacturing, Consumer Products, Life Sciences, Health Care, Local & Central Government. We have established credentials for systems integration and advanced development techniques. We are renowned for a leading stance on areas like Service-Oriented Architectures and distributing delivery of services through a unique blend of on-site, off-site and offshore model. Through our outsourcing services, we manage applications, infrastructure and business processes right across the globe.
IT Services
ITES has developed a broad range of core competencies that enable us to deliver innovative and cost effective IT services to our public sector clients. Our service offerings are further enhanced by our ability to leverage the extensive experience of Indo-tronix International Corporation
(our parent corporation) in delivering high quality I T solutions.
Our level of service and commitment to quality combined with the skills and dedication of our employees ensure that we are able to provide IT services that meet the challenges faced by our public sector clients.
ITES currently offers the following IT services :
Professional Services ::
ITES delivers high quality professional services to our public sector clients through the efforts of our dedicated team of IT consultants. Our consultants have the depth and breadth of knowledge necessary to rapidly implement technology-based solutions that meet and exceed government requirements in terms of effectiveness, reliability and cost. With our proven track record, ITES works to complete projects ahead of schedule and under budget which increases our customers' return on investment and overall satisfaction.
. Systems Architecture
. Data Management
. E-management
Outsourcing Services ::
ITES recognizes that public sector agencies are increasingly relying on outsourcing to meet their needs for IT services. As the demand for IT services in the public sector continues to grow and the cost of skilled personnel and IT equipment continues to increase, government agencies are seeking to partner with reliable, high quality, cost effective outsourcing providers like ITES. We work with our public sector clients to define service level agreements that achieve key goals by balancing the need for effective solutions with reductions in operating costs. Our outsourcing solutions enable our clients to minimize their risks while reducing the burden on their in-house IT staff. ITES offers the following outsourcing options to accomplish specific tasks or entire business functions:
. Staff Augmentation
. Out-tasking
. Full Functional Outsourcing
Information Security ::
ITES offers a comprehensive range of security solutions through our partnerships with industry leading information security companies. We offer solutions expertise in the following areas:
. Architecture Design and Implementation
. Security Policy Creation & Implementation
. Content Management - including Content, AVD, Firewall, Vulnerability Studies, Privilege Management
. Damage Assessment & Forensics
. Business Continuity Planning and Business Impact Analysis
. Event Correlation & Event Monitoring
. Intrusion Detection Services and Implementations, BCP/DR Planning and Implementation
. PKI and Related Business Integration
. Training and Education
Managed Services
ITES offers managed services that enable our public sector clients to effectively outsource labor and infrastructure intensive IT functions such as web hosting and call center operations. Our managed services are built upon a foundation of extensive experience, state-of-the-art technology, and proven methodologies which ensures that we deliver reliable, efficient, and cost effective solutions to our clients.
To learn more about ITES's managed services, click on one of the following links:
Call Center Operation ::
ITES provides call center services that enable our public sector clients to outsource labor and infrastructure intensive support functions such as customer service, help desk, etc.
Our technological and methodological expertise ensure that we provide our clients with call center solutions that deliver the right information to the right resource at the right time in every interaction. Our skilled call center professionals ensure that our clients' internal and external customers always have a satisfying and meaningful interaction with their ITES managed call center operations. Our experience ensures that our clients benefit from reliable, efficient, and cost effective call center solutions.
ITES call center services include the following features :
Web Hosting ::
ITES provides dedicated hosting of mission critical, data-intensive websites to our public sector clients. Our dedicated hosting services enable our clients to manage their data, not their infrastructure. This allows our clients to focus on their core competencies while ITES focuses on the administration of the IT resources (hardware/software/personnel) required to support essential functions.
ITES's web hosting solutions include the following features:
. State-of-the-Art Equipment
. Robust Network Infrastructure
. State-of-the-Art Technology
. Experienced Management
. Best-of-Breed Data Security
. Industry Standard Disaster Recovery
. 24/7 Network Monitoring
. Customized Solutions
. Flexibility/Scalability - to any size/complexity required
